Refund Policy

Refund & Return Policy

Thank you for shopping at dedicated to detail baby boutique! We strive to provide high-quality products and excellent customer service. If for any reason you are not completely satisfied with your purchase, we are happy to assist you with returns and refunds, subject to the following terms:

1. Eligibility for Returns

• 7-Day Return Window: You may return most items within 7 days of receiving your order for a full refund or exchange. Items must be unused, unworn, and in the original condition with tags attached.

• Non-Returnable Items: For hygiene and safety reasons, we cannot accept returns on the following items:

  • Personalized or custom items

  • Opened or used products

  • Underwear, socks, and accessories

  • Gift cards

2. Refund Process

• Full Refund: Once we receive your returned item, we will inspect it and issue a full refund to your original payment method.

• Refund Processing Time: Refunds may take 5-10 business days to appear in your account, depending on your payment method.

3. Exchange Policy

• If you would prefer an exchange for a different size or style, please contact us within 7days of receiving your order. Exchanges are subject to product availability.

• You will need to return the original item and place a new order for the replacement item.

4. Return Shipping

• Return Shipping Costs: You are responsible for paying the return shipping costs unless the item is defective, damaged, or incorrect.

• How to Return: To start the return process, please contact us at dtdboutiqueltd@gmail.com 

5. Damaged or Defective Items

• If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery. We will arrange a replacement or refund at no additional cost. Item must be returned  & received before dispatch.

6. How to Contact Us

For any questions or to initiate a return or exchange, please reach out to our customer service team at dtdboutiqueltd@gmail.com